How we handle your information.

1 · Who we are

RD Wire Products (a division of Almeida's Wire Inc.) operates this website at rdwire.com. We are a wire-products fabricator based at 30 Six Point Rd, Etobicoke, Ontario, Canada.

Our Privacy Officer can be reached at privacy@rdwire.com.

2 · What we collect

• Lead-capture forms: name, email, phone, company, project description, uploaded files, budget range. Submitted only when you fill in a quote form.
• Plausible analytics: pageviews, referrers, country. No cookies, no persistent identifiers, no IP storage.
• Vercel Analytics: session-bucket via 24-hour request hash. No cross-session tracking.
• Sentry error tracking: stack traces and breadcrumbs for fixing bugs. No form contents.

3 · Why we collect it (PIPEDA Schedule 1)

1. Lead qualification + project scoping — to send a quote and follow up.
2. Service delivery — to fulfill the fabrication run.
3. Site analytics — to understand how the site is used.
4. Error tracking — to keep the site working.

4 · How long we keep it

Quote-form submissions are retained for 24 months from the last interaction (matches CASL implied-consent window). After that, records are anonymised or deleted. Analytics data is aggregate and retained indefinitely.

5 · Who we share it with

We use the following third-party processors, all with signed Data Processing Agreements:

• Vercel — hosting (US, EU, Asia regions)
• Sanity — content management (US/EU)
• Resend — transactional email (US)
• Upstash — rate limiting (US)
• Sentry — error tracking (US)
• Plausible — analytics (EU)
• Honeycomb — observability traces (US)

6 · Your rights

Under PIPEDA and Quebec Law 25, you have the right to:

• Know what we hold about you
• Correct it if it's wrong
• Request a copy in portable format (Quebec residents)
• Withdraw consent and request deletion
• Complain to us, then to the Privacy Commissioner of Canada or the CAI

To exercise any of these, email privacy@rdwire.com.

7 · Security

We use TLS 1.3 in transit and encryption at rest on all third-party processors. Access to production data is limited to a small ops team behind hardware MFA.

8 · Breach notification

If a breach poses a real risk of significant harm, we will notify the Privacy Commissioner of Canada, the Commission d'accès à l'information du Québec (CAI) where applicable, and affected individuals without undue delay.

9 · Changes

We will post material changes here and update the "Last reviewed" date at the top of this page.